Whenever you are make payment on figuratively speaking late otherwise find it difficult and then make your own monthly installments, here’s how you might reach the team:
- Log on to new membership you written on your online Higher Lakes membership observe and you will would your college loans.
- Contact us within (800) 236-4300, Saturday through Tuesday, away from 7 good.yards. up until nine p.m. Central Big date.
- Make use of the contact form from Great Lakes’ contact page so you can demand contact by the current email address.
- Post Faxes in order to (800) 377-5288.
- Mail during the Higher Ponds, P.O. Package 7860 Madison, WI 53707-7860.
Keep track of your Higher Lakes college loans to be sure it can be found in good condition and you will protect oneself out of charges, injury to fico scores, and/or possibility of defaulting your student loan and you may wages becoming garnished.
High Lakes Figuratively speaking are an educatonal loan servicer that contracts to the U.S. Institution off Degree. Since good servicer, the organization accounts for providing borrowers perform billing and money to possess federal college loans. Higher Ponds Student education loans protects nearly 18% of all federal education loan profile.
Learn how your student loan account are allotted to Great Lakes Student loans and the ways to focus on the firm to deal with your loan payment.
What is Great Lakes Student loans?
Higher Ponds Instructional Financing Attributes is based within the Madison, Wisconsin-part of the Great Lakes area-though it now offers student loan servicing nationwide. It is one of half dozen individual firms that package with the U.S. Department of Education to manage this new charging you away from government student education loans.
Great Lakes the most aren’t-tasked education loan servicers. Since the past questionnaire, High Ponds is actually allocated 18% of brand new education loan frequency, the most significant part of student loans.
Great Ponds Figuratively speaking is an affiliate off Nelnet Diversified Options, LLC. Nelnet separately protects 12% of government education loan levels.
Just how Great River College loans Functions
When you have government college loans, you are instantly assigned a loan servicer who can manage your account and you can costs.
Adopting the Training Institution works together with your own college in order to processes their education loan request and you may shell out the funds, your bank account is actually given over to that loan servicer eg High Lake Figuratively speaking. You don’t get to choose and this servicer you are tasked.
Servicers must contact your just after these include allotted to take control of your mortgage, generally following very first payment of one’s student loan disbursement. So it servicer will then be the area out of get in touch with for all things about your student education loans, from first recharging towards the finally payment.
It will be possible to suit your account getting gone to live in good the new servicer. If it goes, the fresh servicer must contact you and let you know of change. You can look at the newest servicer on your own Federal College student Help account.
Initial, since you don’t have to pay off your student education loans while you’re in university, you could only need to get in touch with High Ponds College loans in the event that has actually issues or want to look at the equilibrium. When your installment several months kicks in the, Higher Ponds offer:
- Help while you are striving settling
- Choices to replace your cost package, and additionally in order to a full time income-determined cost bundle
- Software to possess student loan deferment otherwise forbearance-one or two a way to suspend otherwise decrease your costs temporarily
- Suggestions about if or not government student loan combination suits you, and how to complete the process if it is
Usually discover communications from your student loan servicer. It might have time-sensitive pointers, instance notification of missed costs if not delinquency.
If there is one matter on whether or not the interaction you have gotten are legitimate, payday loans Weston NE online possible look at. See and you can sign in their Federal Student Services account to access your government education loan facts, including your servicers per financing.